Alesis RA300 A/V Preamplifier

Alesis RA300 A/V Preamplifier 

USER REVIEWS

Showing 1-2 of 2  
[May 24, 2010]
Alex
Audio Enthusiast

The Alesis RA300 Amplifier worked great with minimal use in the first year. After that, I started to get some cracking and static in my sound on occasion. It comes and goes, so I am not sure of the cause. This has been well taken care of and always used indoors in well-maintained temperatures. Great sound when it is not crackling. I have also seen other reports of crackling. I didn't try to contact their customer service.

OVERALL
RATING
3
VALUE
RATING
3
[Jun 20, 2009]
uncajoey
AudioPhile

Amplifier failed after 35 days of ownership. Guitar Center refused to take it back, after all, it was a full five days past their return period! Sent back to manufacturer for replacement on March 26th, 2009. Today is June 20th, I still have nothing despite REPEATED follow ups on my part. The worst amplifier and the WORST POSSIBLE CUSTOMER SERVICE, period. Do not buy this piece of trash.
If I could, I would buy anything else. Parasound, Crown, QSC, Adcom, even Behringer and Technical Pro make superior product. What was I thinking? Please listen to me and do your self a favor. Avoid this product and Alesis altogether, because If you buy their gear and it fails, they will take it back for repair and never return it!!!!!!

OVERALL
RATING
1
VALUE
RATING
1
[Nov 24, 2008]
musictracer
AudioPhile

Strength:

Low priced for a very clean sound. As a class A-B amp it's quiet reliable and worths it's money - ( this is of course for as long as it doesn't crackle! ).

Weakness:

1) Crackles and finally cut outs in both channels!
2) No solution by electronic engineers can be tracked down
3) Alesis doesn't respond to costumer e-mails - at least not to mine and several others


And for those ones who suspect my sayings here is an interesting link:

http://www.fixya.com/support/t224708-amp_cuts_out_after_while



Just take my advice: DON"T BUY THIS AMP OR ANY OTHER ALESIS RA AMP ! ! !

Don't buy this amplifier! It will start crackle on both channels within a few months. The bad news is that no engineer is able to justify what the problem is. And - worst of all - Alesis will not respond to your e-mails. At least that's what happened to me.

Customer Service

.......(No comment) !!!

OVERALL
RATING
1
VALUE
RATING
1
Showing 1-2 of 2  

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