Llano Design Group Trinity 3 Amplifiers
Llano Design Group Trinity 3 Amplifiers
USER REVIEWS
[Aug 27, 2002]
hkd
AudioPhile
Strength:
cheap price
Weakness:
you have to buy direct from them and if you have a problem you are likely hung out to dry please diregard my past reviews on Llano-I purchased a Trinity from Randy about 18 months ago, paid US $2,000 for it and received the amp about 3 months later. I was not entirely happy with the results so called Randy and he told me about an upgrade he could do on the amp, and that for the type of performance I was expecting from my system it would be best if I bi-amped (and used 2 of his amps). he went into his whole pitch on how nothing out there for the price or 2 times the price would beat his amps, and the countless number of customers who have used his amps are happy as pigs in doo doo. He told me to send him back my original amp and he would upgrade it (I would have to pay for shipping) and that he would build me a 2nd matching amp for US $2,000 and this would provide me with optimal performance. About 4 months later I received the first amp and the interior was damaged (transformer had a tear in it) and only one of the 2 channels of the amp worked. He insisted that the damage was caused by Fed Ex (the shipping company) I was puzzled since there were no problems with the packing cartons or the exterior of the amp or the feet. Anyway he told me to send it to him and he'd fix it. Then I got the 2nd and and it had the SAME problem---again he blamed the shipping company and again told me to send it to him for repair. Now the best part. Once he received the 2 amps he told me they were damaged beyond repair (and again, when I had received them one channel did not work, but both amps were cosmetically in perfect condition and the only problem they had internally was the power transformer--same problem on both amps). Anyway, he then tells me this is my problem and I have to follow up with the shipping company myself (Fed Ex). I talk to Fed Ex both in the U.S. and in Hong Kong and they both tell me that Llano did NOT insure the product and there is nothing they can do about this--I have to get my money OR the products back from the manufacturer. So right now, after countless communications back and forth between myself and Llano AND myself and Fed Ex, I am out about US $5,000 (products and shipping) and have nothing (not even damaged products in hand. the moral to this story is do business with reputable business's, not one man show "here today, gone tomorrow" type of companies. While it may be tempting to go the route I did, it is a BIG gamble Similar Products Used: many |
[Mar 25, 2000]
Chuck
Audio Enthusiast
Strength:
Excellent detail, warm and natural sound.
Weakness:
no remote control, gets very warm, since direct purchase Initially purchased a specially made 3-channel Llano A200S about one year ago. After talking to Randy White (the owner), I decided to upgrade to Trinity SX-3. When I first received the upgraded amp, the tube power supply had been damaged in shipping. Had to ship the amp back to Randy (bummer!). Llano corrected the problem quickly and Randy ran it in his system for two days to make sure it was working properly. They redesigned the power supply attachment and it is now attached differently inside the amplifier so that it should not be damaged during shipping. Similar Products Used: EAD PM2000, Classe CAV75, Denon AVR5600 |
[Nov 29, 2000]
Hashim
Audiophile
Strength:
Musical and detailed. Supremely powerful bass.
Weakness:
None What can I say. These reviews are biased. But I'm goona give my 2 cents anyways. Similar Products Used: Llano A200-C, B&K ST-140 |