Easy to use control layout.
Easy to read screen.

Battery is built in; and thus not replaceable once it goes. Since the one time I got 15 hours of playing time out of it (which the company says it the max for this unit) the play time has dropped off fairly quickly.

So this is essentially a "throw away" unit once the battery gives up. I did not know that the battery was not replaceable when I purchased it (my fault for not finding out first). If I had known, I would not have purchased it. I would have either opted a more expensive Creative Labs unit with replaceable batttery, or one by another company. I won't make that mistake again!

Owners manual isn't all that much help. There is a lot more info on their web site and chat page. This was where I found about the increased battery life with wma files. Wish I had know that sooner!

This unit is adequate for its purpose. I'm guessing that it was built in 2006 as t was purchased in 2007. The software can be a little quirky but you get used to it.

If you use it with a PC, you're much better off if you can convert any mp3 files you put on it to the Windows WMA format at a setting of 64 Kbps. This also applies to any songs you take of any CD's. This will let you put about twice as many songs on a unit compared to one filled up with mp3's. The smaller size of the wma files also increases the life of your battery.

Customer Service

I had to use them once and they were very helpful.
The only down side is that they don't have a toll free Tech Support number.