Infinity Service Info regarding low output from RCA

Hi Curt,
> I am writing you for two reasons. First, I can not find an email
> showing that I have kept you up to date on the status of the modification.
> If I have not informed you of the completion of the service bulletin, I
> apologize. The service bulletin has been completed and the modification
can
> be performed by one of our authorized service centers. If you do not know
> of a service center in your area, you can find one by using our service
> center locator on our website or by calling 1-800-553-3332 and following
the
> prompts for SERVICE CENTERS. They will be able to refer you to the people
> in your area that will be able to service your unit for you.
> The second reason I am writing is because of the review you posted
> on AudioReview.com. We are getting a lot of emails asking about the
review
> and I was wondering if you would post a follow up review with the
> information I have given you about the modification. If there is anyway I
> can assist you further, please let me know.
>
> Jennifer Anghelone
> Web Support
>
> P.S. When responding, please include original message.
>
>

Similar Products Used:

Adevent AVS550s

Tight and powerfull bass. This is the best sub (for sure) in the $600 dollars range !!! Two radiators which send the bass evenly to all directions !!

Monster Size, Legs broken off easily, Heavy ! A very small hum noise when not in use. No remote. No auto on.

This sub really kick my ass. Strong, powerful, and rumble bass but still very tight, accurate and musical !! I used Wharfedale Modus 1.6 as main speakers which already has tight and low bass. It does not make sense to get a 100 or 200watt sub because it won't give much difference to my feeling. I decided to get a 500 or 1000 watt sub. For the price at uBid, I could get a 1000watt sub for the price of a 200watt sub !! So why not ?

I just got this sub today from UPS. The box is damaged as usual, the shipping slip is gone, and two legs are broken off !! However, everything else is fine. So I called uBid and got a $50 rebate. I could send it back, but the next one may be broken too and it will take several weeks. I do not want to stay home to wait for UPS again and again. We all know how badly UPS handle the large item. I fixed the legs easily by using bigger screws and it is just like new.

This sub is as tight as my main speaker, so it matched my main speaker easily. I tried some DVD's and some heavy music, both are excellent !! I feel like I am in an actual theater or an actual disco. It is 1000% better than many other sub in $600 range !!

If you want to take the chance with UPS, get one from uBid. The shipping costed me $97 ! You could try FedEx, it will be much more, but you still save alot compared to retail price. My total cost for this sub is $549+$97-$50=$596. The price at ubid is dropping fast since May and they have new auction every 5 hours for this sub. I think they have a very large inventory.

Due to its size, I have to put it at the rear right corner. The bass filled my entire living room and I hear the same bass regardless of my standing position. I found the 180' phase give me the most bass. The Normal/Direct button does not seem to do anything, I wonder if it is broken !? I am connecting the subwoofer output from my Yamaha 905 receiver to the line level left channel input on this sub.

I wonder if there is any other sub which could be better than this sub ?? And for only $600, I should give it 5+5 stars !!

Similar Products Used:

Infinity BU series, Polk, Cambridge Sound Work. I owned BU 120 for one day and returned it the next day !!

Clean and tight bottom end.

Not as efficient as many lower cost units...especially for a unit with a 1K amp. Signal leakage in the crossover network. No auto On/Off. No Video Shielding.

Unit was received with legs broken off. Being returned to Ubid.com for full refund including shipping. Told Ubid that they were selling DAMAGED "B" stock as "NEW" to drive up the prices they were getting. These units should never have been sold as "NEW" or even refurbished. What they're doing is criminal. Ubid has agreed to a full refund including the return shipping cost. No problem with the infinity Sub if they had sent me a "NEW" as shown on their Website. Be careful as they may try to blame the damage on UPS. I've purchased too many item on mail order including large items to know when a unit was damaged in transit or was sent out as damaged and repackaged.

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Pinnacle Sub250 and HTP-15

amazing bass output you can hear and feel! solid build.

BIG size.

Since my HK AVR70 doesn't have a LFE output, i haven't experienced any problems that some of the other folks have encountered. This thing absolutely rocks! I didn't know what to expect when i order this, but it hasn't disappointed. When the box arrived via Fedex, i knew the unit was a quality unit-the thing was HEAVY. as far as audio equipment is concerned, heavy usually equals high output and this thing did not disappoint. once i got this monster hooked up, i threw some music CD's at it and i couldn't believe all the low frequencies i had been missing before! i had to replay all of my CD's to really appreciate the added dimension of bass that this brought to my sound system. then tried playing "the matrix". WOW! almost every scene shook the floor. and i only had the volume set to 4.5 of 10. (in an attempt to be considerate to the neighbors, i have it turned down to 3 now with awesome bass output still)i can't wait until i can purchase a home to unlock this thing's full potential. i would highly recommend this sub. in fact the sub is now overpowering the AVR70 so it looks like i'll have to start saving for the new Outlaw stuff that's due out in the future. 8)

the only negative thing i can say, and it's really not a negative, is that this sub is MASSIVE which wouldn't be a problem if i didn't live in an apartment.

Loud clean bass.

none

This thing will rock your world.This is the best sub out there bar none.It works equally well playing music or movie soundtracks.It is very versitle as well with numerous hookup variations.If you are looking for a sub,this is the one,get one,and you'll be very glad you did.

Massive Bass (if not used on LFE)

Will not work on 5.1 LFE output, remote would be sweet, I wish Infinity had stuck to black like my speakers

Ok...I saw the horror stories about LFE not working going on in the reviews of the Infinity HPS-500. But no word here of 5.1 LFE not working on the HPS-1000. So I figured it was safe to snap one up from UBid. Wrongggg...my little JBL 100 watt sub was working fine on the LFE output from my Onkyo 656 receiver, but the Infinity just will not work...only very faint bass coming from it. But when I plug the sub directly into my Onkyo DVD player....wow...it really is a thumper. So the speaker is fine, it just wont work on 5.1 Seeing that I got it mostly for HT this really sucks. If I keep it on the analog outs on the dvd..I feel like I will be missing out on the benefits of 5.1 and it wont be of any use to the vcr or cable tv.
I made sure that the settings in the receiver were right...speakers set to small, subwoofer on, LFE set at 0.
I have 4 Infinity SM-255' for front and rear speakers and
if I can get Infinity to get this sub to work on LFE I would give it 5 stars. When its working its amazing.

Similar Products Used:

JBL PSW-1000 (Only sub I ever had)

Phenomenal deep musical bass

No auto-on or remote

This is the second HPS-1000 sub I got from uBid. The first one arrived from UPS with two legs broken off. I immediately sent it back. This is the third heavy item I've received damaged in shipping, all by UPS. Well, I got a second sub for almost $100 less than I paid for the first one, so I wasn't too upset after all! This one arrived in perfect condition!! My main speakers are excellent down to 40 Hz, so I use the Infinity HPS-1000 for the really lowest frequencies. It doesn't disappoint. I ended up paying $549 plus $96 shipping & handling (a bit high for UPS. I really didn't mind paying the high shipping charges for such a deal on a really great subwoofer. If you like really deep musical bass you can also feel and you don't have neighbors nearby, I highly recommend you buy one, especially at this affordable discount. However, be prepared to return it if UPS delivers it. :-)

Similar Products Used:

M&K, psb, Advent 550S/w Carver amp, Cerwin-Vega

Lots of bass when hooking it up to cd player.

LFE not working

I am having the same LFE problem with my sub. I talked with a Customer Service Rep who said that the LFE problem would be under warranty, so I will probably lug mine into a service center. I guess I will break the other customer service representative's theory that all of the "bad ones" came from UBID, since I got mine at One Call. I have seen what this sub CAN do when working properly. I just wish they would get the LFE problem fixed. Try hooking your sub directly into the sub. Its pretty amazing (but still needs fixing).

Similar Products Used:

HPS 500 (LFE didn't work on that one either)

Great Bass when it works

No LFE

OK..heres an update on my previous review...I called Infinity and got a very candid customer service rep. He said that they sold Ubid a lot of subpar units at a blowout price when they moved their storage facility.
He also said that only ubid customers were having any problem with the LFE input. So I am going to press this thing to the end, it came with a five year warranty, and it states they will either fix or replace..I dont care which one it is...but Im sure as hell not going to pay to ship this thing back to ubid...that would be stubid.
My system is:
Onkyo 656 Reciever
Onkyo 600 DVD/CD 6 Disc Carousel
4 Infinity SM-255 speakers for front and rear
JBL TLX 181 on its side for a center (Looking for a SM-Video)
HPS-1000 Subwoofwe (arghh)
Onkyo Duel Tape and EQ
Sony 32 Inch TV

Bang for the buck

no video shielding, owners manual.

Bought from ubid last month for 549, arrived from ups 6 days later in good shape,broke sub in for several days with low freq. test tone thru dsp a1. I have a large room (5300cu. ft) main speakers are mirage om6's with two 8 in subs in ea, rears are om8's with two 6in subs in ea, and wanted this sub to fill in the bottom end, this sub does more than fill in bottom end " YOU WILL FEEL IT" bass is tight and not boomy even in corner. i hooked up per manual, lfe out on reciever to low level in on sub, eq in video, phase 0, gain 4 1/2, input direct. sounded fine that way but my dsp a1 crossover is set at 90 hz and is not adjustable and crossover is not adjustable on sub in direct mode. used y abapter and changed input to normal and set crossover on sub to 65 hz. I have had no problems with lfe, ubid or ups, unit looked new and serial # on box matched serial# on sub, i have listened to many subs and this is by far the best in $500-$600 price range, highly recommended, i may buy another before there gone.

Similar Products Used:

Mirage, boston acoustics